Child Holistic Assessment & Resource Management
Expert ABA and developmental support for autistic children and families.
Child Holistic Assessment & Resource Management
Expert ABA and developmental support for autistic children and families.
About Charm
Our Mission
At CHARM, we believe every child deserves a chance to thrive, and we are honored to walk alongside families on their unique journey of growth through evidence-based ABA therapy. We are committed to creating a village that embraces every child's potential in an inclusive environment where progress is achieved and celebrated.
Privacy Policy
CHARM ABA Collaborative (“CHARM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, telephone communications, text messaging, electronic communications, and other interactions with our organization.
Information We May Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Contact preferences
- Information submitted through website forms
- Information provided when requesting information about our services
- Communications you send to CHARM by telephone, email, or text message
- Other information you voluntarily provide to us
Our website may also automatically collect limited technical information, such as browser type, device information, IP address, and website usage information.
How We Use Information
CHARM may use information collected to:
- Respond to inquiries and requests for information
- Communicate regarding our programs and services
- Coordinate administrative matters
- Schedule or manage appointments and services
- Provide customer support
- Send service-related telephone, email, or text communications
- Maintain and improve our website and services
- Protect the security and integrity of our systems
- Meet legal, regulatory, contractual, and compliance requirements
SMS/Text Messaging
If you provide your mobile telephone number and consent to receive text messages from CHARM ABA Collaborative, we may use SMS/text messaging to communicate with you regarding inquiries, scheduling, appointments, services, administrative matters, reminders, and other communications related to your relationship with CHARM.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing or receiving services from CHARM.
SMS consent, mobile telephone numbers, and SMS opt-in information will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be disclosed to service providers that assist us in delivering communications or operating our services when necessary to provide those services and subject to appropriate privacy and security requirements. SMS opt-in consent will not be shared with third parties for their own marketing purposes.
Sharing of Personal Information
CHARM does not sell or rent personal information.
We may disclose information to vendors, contractors, technology providers, or other service providers when reasonably necessary to operate our organization, maintain our website, provide communications, or perform services on our behalf.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, security, or property of CHARM, our clients, or others.
Healthcare Information
Certain information collected in connection with healthcare or related services may be subject to additional privacy protections under applicable federal or state law, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), when applicable.
Where HIPAA or another healthcare privacy law applies, protected health information will be handled in accordance with applicable law and CHARM's healthcare privacy practices.
This website Privacy Policy does not replace any Notice of Privacy Practices that CHARM may provide in connection with healthcare services.
Data Security
CHARM uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no internet transmission, electronic communication, or information-storage system can be guaranteed to be completely secure.
Third-Party Services
Our website or business operations may use third-party service providers to support functions such as communications, website hosting, scheduling, analytics, or other business operations.
Those providers may process information only as necessary to perform services on our behalf and are subject to their own privacy and security obligations.
Our website may also contain links to websites operated by third parties. CHARM is not responsible for the privacy practices or content of websites that we do not control.
Children's Privacy
CHARM provides services that may involve children and families. Personal information concerning a child that is collected in connection with services will be handled in accordance with applicable privacy, healthcare, and other legal requirements.
Parents and legal guardians should contact CHARM with questions concerning information associated with their child.
Your Choices
You may contact CHARM to request that we update or correct certain personal information you have provided to us.
You may also opt out of nonessential communications. For SMS/text messages, reply STOP to discontinue future SMS messages.
Changes to This Privacy Policy
CHARM may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.
When changes are made, the revised policy will be posted on this website with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or CHARM's privacy practices, please contact:
CHARM ABA Collaborative
Email: admin@charmabacollaborative.org
Website: charmabacollaborative.org
